Privacy Policy

1. Information We Collect

Personal Information

When you create an account, we collect:

• Name and email address
• Account credentials (encrypted passwords)
• Payment information (processed securely through our payment provider)

Document Content

We store the content you create and upload to provide our service. This includes CVs, cover letters, and other documents you generate or upload. This content is encrypted and only accessible to you.

Usage Information

We automatically collect certain information when you use Bindali:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing (Stripe)
• Cloud hosting and storage
• Analytics and performance monitoring
• Email delivery services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests (such as court orders or subpoenas).

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Secure authentication protocols
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Update

You can access and update your account information at any time through your account settings.

Data Deletion

You can request deletion of your account and associated data at any time. We will delete your information within 30 days, except where we are required to retain it by law.

Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your preferences in your account settings.

Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will delete your information within 30 days of account deletion, except where we must retain it to comply with legal obligations, resolve disputes, or enforce our agreements.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: